Support services are key in ensuring reliability and availability of mission-critical equipment during their project life. Consort Digital Support services not only ensure prompt support during emergencies but also proactively, thereby predicting any potential failures. Our teams works closely with our end users in ensuring minimal faults and downtime of mission critical deployments.
Support services include :
- Service Level Agreements – Define Service level agreements on the basis of customer requirements and applications.
- Predictive maintenance – Predictive maintenance to preempt any degradation of equipment leading to faults or damage.
- Remote monitoring – Plans and tools for remote monitoring of systems for early resolution.
- Onsite maintenance – Comprehensive managed services delivered at your facilities.
- Defect Liability Planning – Support for managing defect liability for critical projects
- Spare Management – recommend and define spare management for your mission-critical deployment.